Creative Problem Solving Institute (CPSI) 2018 has ended

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Creative Problem Solving Institute (CPSI) 2018

JUNE 19-24, 2018 • UNIVERSITY AT BUFFALO NORTH CAMPUS • BUFFALO, NEW YORK, USA
PRESENTED BY: Creative Education Foundation • Journal of Creative Behavior
Find out more and register now!

8:30am EDT

MT01 Springboard to Creative Problem Solving A

Springboard is your fast track to a deliberate creativity process for solving problems and capitalizing on opportunities. You’ll learn the Creative Problem Solving (CPS) Process, the research-based gold standard of creativity methods, and be exposed to the FourSight framework, which can help you understand how you and your teammates approach challenges. Your team of experienced facilitators will use hands-on activities, real-world examples, and a variety of divergent and convergent thinking tools to give you the skills you need to advance your personal and professional goals. In this course, you will:

Recognize and overcome blocks to creativity.
Identify attitudes and behaviors conducive to creative thinking.
Apply core concepts of creative thinking.
Use a variety of divergent and convergent thinking tools.
Apply the CPS method to many simulated or real situations.
Consciously be creative when facing problems and opportunities.

Pre-registration required.

NOTE: SPACE IS LIMITED; BE SURE TO SELECT A MAIN TRACK COURSE DURING YOUR REGISTRATION.

Leaders/Presenters

Kareth Middlemass

Innovation Director, Loblaw Companies Limited

Kareth Middlemass is an innovation director with Loblaw Companied Limited, Canada's largest food and drug retailer. She is responsible for identifying consumer trends, emerging needs and aspirations and leads their branded product innovation strategy. She brings clarity to the fuzzy... Read More →

Kristen Peterson

Senior Partner, New & Improved LLC

Kristen Peterson is a Senior Partner at New & Improved, LLC. an organizational development firm that focuses on the people skills organizations need to create growth though innovation. She brings a big dose of passion, energy & infectious can-do mentality to her work as an Innovation... Read More →

Thursday June 21, 2018 8:30am - 5:00pm EDT
Richmond Main Lounge 272

Main Track, Process Tools and Techniques

Main Track Courses Creative Problem Solving

8:30am EDT

MT02 (NEW LOCATION) Springboard to Creative Problem Solving B

Springboard is your fast track to a deliberate creativity process for solving problems and capitalizing on opportunities. You’ll learn the Creative Problem Solving (CPS) Process, the research-based gold standard of creativity methods, and be exposed to the FourSight framework, which can help you understand how you and your teammates approach challenges. Your team of experienced facilitators will use hands-on activities, real-world examples, and a variety of divergent and convergent thinking tools to give you the skills you need to advance your personal and professional goals. In this course, you will:

Recognize and overcome blocks to creativity.
Identify attitudes and behaviors conducive to creative thinking.
Apply core concepts of creative thinking.
Use a variety of divergent and convergent thinking tools.
Apply the CPS method to many simulated or real situations.
Consciously be creative when facing problems and opportunities.

Pre-registration required.

NOTE: SPACE IS LIMITED; BE SURE TO SELECT A MAIN TRACK COURSE DURING YOUR REGISTRATION.

Leaders/Presenters

Christina Coyle-Lenz

Professor and Director, Graduate Program in Leadership and Innovation, Daemen College

Christina Coyle-Lenz serves as director and professor at Daemen College for the graduate program in leadership and innovation (formerly Executive Leadership and Change). She is passionate about fostering the creative and leadership capacity that empowers leaders to navigate ambiguity... Read More →

Sharon DeKorte

Founder, The Curiosity Compass

Sharon de Korte is the founder of The Curiosity Compass, an innovation consulting company that does creative leadership coaching, facilitating and training. De Korte has designed and delivered innovation programs across the United States and internationally. She has applied the creative... Read More →

Shoko Masuda

Principal, HKSM Consulting

Shoko Masuda is a leadership coach and strategy consultant. She works as a coach and facilitator with Ros Taylor Company (UK) for their Women as Leaders program in the United States and Asia. She also works with a leading New York hospital. Her 20 years in Fortune 100 companies have... Read More →

Thursday June 21, 2018 8:30am - 5:00pm EDT
Red Jacket Main Lounge

Main Track, Process Tools and Techniques

Main Track Courses Creative Problem Solving

8:30am EDT

MT03 Springboard to Creative Problem Solving C

Springboard is your fast track to a deliberate creativity process for solving problems and capitalizing on opportunities. You’ll learn the Creative Problem Solving (CPS) Process, the research-based gold standard of creativity methods, and be exposed to the FourSight framework, which can help you understand how you and your teammates approach challenges. Your team of experienced facilitators will use hands-on activities, real-world examples, and a variety of divergent and convergent thinking tools to give you the skills you need to advance your personal and professional goals. In this course, you will:

Recognize and overcome blocks to creativity.
Identify attitudes and behaviors conducive to creative thinking.
Apply core concepts of creative thinking.
Use a variety of divergent and convergent thinking tools.
Apply the CPS method to many simulated or real situations.
Consciously be creative when facing problems and opportunities.

Pre-registration required.

NOTE: SPACE IS LIMITED; BE SURE TO SELECT A MAIN TRACK COURSE DURING YOUR REGISTRATION.

Leaders/Presenters

Michael Ackerbauer

Whole Team Evangelist, IBM

Michael Ackerbauer is the whtle team evangelist for IBM CIO, where he links teams to exceptional tools and practices for extraordinary outcomes for their customers. His organization's mission is to cultivate a culture of servant leadership and self-directed teams. In that capacity... Read More →

Latise Hairston

Chief Creative Officer, Delaware North

Latise Hairston currently designs, develops, manages and facilitates enterprise-wide innovative solutions around onboarding, management and leadership at Delaware North, one of the largest privately held hospitality and food service companies in the world. She is also the founder... Read More →

Thursday June 21, 2018 8:30am - 5:00pm EDT
Porter Study Lounge

Main Track, Process Tools and Techniques

Main Track Courses Creative Problem Solving

8:30am EDT

MT04 Springboard to Creative Problem Solving D

Springboard is your fast track to a deliberate creativity process for solving problems and capitalizing on opportunities. You’ll learn the Creative Problem Solving (CPS) Process, the research-based gold standard of creativity methods, and be exposed to the FourSight framework, which can help you understand how you and your teammates approach challenges. Your team of experienced facilitators will use hands-on activities, real-world examples, and a variety of divergent and convergent thinking tools to give you the skills you need to advance your personal and professional goals. In this course, you will:

Recognize and overcome blocks to creativity.
Identify attitudes and behaviors conducive to creative thinking.
Apply core concepts of creative thinking.
Use a variety of divergent and convergent thinking tools.
Apply the CPS method to many simulated or real situations.
Consciously be creative when facing problems and opportunities.

Pre-registration required.

NOTE: SPACE IS LIMITED; BE SURE TO SELECT A MAIN TRACK COURSE DURING YOUR REGISTRATION.

Leaders/Presenters

Judy Bernstein

Head of Insight, CBA

Judy Bernstein is an accomplished creative thinking trainer and facilitator and insights pro with deep experience in consumer packaged goods, medical devices, Rx, OTC and health and beauty. She has expertise in Creative Problem Solving, FourSight Thinking Systems, Human Centered Design... Read More →

Karina Loera Bárcenas

Business Development Strategist, Center for Certification in Creativity

Karina Loera Bárcenas is a creative thinking coach and trainer and business development strategist at the Center for Certification in Creativity. She is also a facilitator for Inclusive Innovation. Bárcenas is currently collaborating on a research study on creativity and education... Read More →

Thursday June 21, 2018 8:30am - 5:00pm EDT
Richmond Aerobics

Main Track, Process Tools and Techniques

Main Track Courses Creative Problem Solving

8:30am EDT

MT05 Springboard to Creative Problem Solving E

Springboard is your fast track to a deliberate creativity process for solving problems and capitalizing on opportunities. You’ll learn the Creative Problem Solving (CPS) Process, the research-based gold standard of creativity methods, and be exposed to the FourSight framework, which can help you understand how you and your teammates approach challenges. Your team of experienced facilitators will use hands-on activities, real-world examples, and a variety of divergent and convergent thinking tools to give you the skills you need to advance your personal and professional goals. In this course, you will:

Recognize and overcome blocks to creativity.
Identify attitudes and behaviors conducive to creative thinking.
Apply core concepts of creative thinking.
Use a variety of divergent and convergent thinking tools.
Apply the CPS method to many simulated or real situations.
Consciously be creative when facing problems and opportunities.

Pre-registration required.

NOTE: SPACE IS LIMITED; BE SURE TO SELECT A MAIN TRACK COURSE DURING YOUR REGISTRATION.

Leaders/Presenters

Jocelyn Tejeda

Innovation and Leadership Consultant, We Thrive

Jocelyn Tejeda is passionate about inspiring and empowering women, change agents and entrepreneurs through creativity and leadership. For more than a decade, she has designed and delivered dozens of trainings, workshops and initiatives on Creative Problem Solving, diversity and inclusion... Read More →

Duane Wilson

Senior Program Director, Office of Continuous Improvement, University of Notre Dame

Duane Wilson is an innovative leader specializing in helping organizations build problem-solving capability by bringing creativity, clarity and structure to complex and challenging problems. At the University of Notre Dame, he is charged with providing internal consulting services... Read More →

Thursday June 21, 2018 8:30am - 5:00pm EDT
Spaulding Main Lounge 252

Main Track, Process Tools and Techniques

Main Track Courses Creative Problem Solving

8:30am EDT

MT06 Creative Problem Solving Tools & Techniques

This is a natural stepping stone if you took Springboard previously. This fat-paced course allows beginner to intermediate facilitators to go deeper into the CPS process, adding more facilitation tools to your repertoire. You will gain a clear understanding of which tools to use at each stage of the CPS process, as well as how to modify them to fit your session objectives or add a bit of creative flair. You will also learn a variety of energizers and fun grouping games to keep your sessions engaging and interactive. Learn through small- and large-group work, including round-robin sharing and show-and-tell exercises. In this course, you will:

Explore a variety of divergent and convergent techniques for individual and group problem solving.
Learn how and where to apply different tools within the CPS process.
Practice facilitating tools.
Learn how to create and adapt tools.
Discover ideation tools that you can apply in other processes, as well.

Pre-registration required.

NOTE: SPACE IS LIMITED; BE SURE TO SELECT A MAIN TRACK COURSE DURING YOUR REGISTRATION.

Leaders/Presenters

David Eyman

Clinical Professor of Creativity, Miami University (of Ohio)

As an entrepreneur, innovation leader and industrial designer, David Eyman brings more than 25 years of creative experience to his teaching at Miami University. As a catalyst, his expertise lies in developing infrastructures and new thinking. His work has led to countless new products... Read More →

Kathryn Haydon

Founder, Sparkitivity

Kathryn Haydon is a consultant, speaker and author. Having worked with thousands of kids and adults to find their individual sparks, Haydon now shares with business audiences how they, too, can use the science of creativity to unleash their thinking power and do their best work. She... Read More →

Thursday June 21, 2018 8:30am - 5:00pm EDT
Greiner LG6

Main Track, Process Tools and Techniques

Main Track Courses Creative Problem Solving

8:30am EDT

MT07 Creative Problem Solving Tools & Techniques

This is a natural stepping stone if you took Springboard previously. This fat-paced course allows beginner to intermediate facilitators to go deeper into the CPS process, adding more facilitation tools to your repertoire. You will gain a clear understanding of which tools to use at each stage of the CPS process, as well as how to modify them to fit your session objectives or add a bit of creative flair. You will also learn a variety of energizers and fun grouping games to keep your sessions engaging and interactive. Learn through small- and large-group work, including round-robin sharing and show-and-tell exercises. In this course, you will:

Explore a variety of divergent and convergent techniques for individual and group problem solving.
Learn how and where to apply different tools within the CPS process.
Practice facilitating tools.
Learn how to create and adapt tools.
Discover ideation tools that you can apply in other processes, as well.

Pre-registration required.

NOTE: SPACE IS LIMITED; BE SURE TO SELECT A MAIN TRACK COURSE DURING YOUR REGISTRATION.

Leaders/Presenters

Mallory Combemale

Lab Manager, Deloitte Greenhouse

As lab manager at the Deloitte Greenhouse in New York, Mallory Combemale designs and facilitates immersive, creative experiences that encourage teams and individuals think in new ways. She is also a 200-hour certified yoga teacher and teaches regularly at studios around Brooklyn... Read More →

Susan Newhouse

Lab Lead, Deloitte Greenhouse

Susan Newhouse brings almost 20 years of experience helping clients solve their most complex challenges. Her immersive, interactive experiences apply principles of design thinking, Creative Problem Solving, Multiple Intelligences theory, and improvisation to create breakthrough for... Read More →

Thursday June 21, 2018 8:30am - 5:00pm EDT
Greiner LG4

Main Track, Process Tools and Techniques

Main Track Courses Creative Problem Solving

8:30am EDT

MT08 Facilitating Creative Problem Solving

Facilitation skills are central to the effective use of CPS, whether in formal meetings or informal brainstorming sessions. This course is designed for those who already know the CPS process in theory and are ready to put it into action as a facilitator. This course uses peer-group practices to prepare participants for working with actual clients. Characteristics of successful facilitation will be identified and practiced, and you will develop an awareness of your own strengths and areas for development. In this course, you will:

Review and start to internalize the CPS process through the lens of the facilitator.
Experience CPS from several points of view – as a facilitator, as the problem-owner, and as part of the resource group.
Understand how to facilitate each step of the CPS process.
Receive general facilitation tips that enhance any meeting.
Receive individual and group feedback on facilitation skills.
Explore and develop your facilitation style.

Pre-registration required.

NOTE: SPACE IS LIMITED; BE SURE TO SELECT A MAIN TRACK COURSE DURING YOUR REGISTRATION.

Leaders/Presenters

William Grace Frost

Senior Partner, New & Improved

William Grace Frost is a 30+ year veteran facilitator of human-centric ideation, working with Fortune 500 marketing teams focusing on sustainability-led ideation sessions using Deep Green Consumers. He is also a facilitation trainer and creativity coach who continually challenges... Read More →

Thom Gonyeau

Co-Owner, Mountain View Group

Thom Gonyeau is co-owner of Mountain View Group, a creative agency and media production company, where he has worked for more than 30 years (gulp!). He has been a leading producer and account manager with a passion for customer delight, partnering with leaders at GE, The Coca-Cola... Read More →

Thursday June 21, 2018 8:30am - 5:00pm EDT
Mildred Blake Center

Main Track, Process Tools and Techniques

Main Track Courses Creative Problem Solving

8:30am EDT

MT09 (NEW LOCATION) Training Creative Problem Solving

This program is designed to provide the modules, framework and practice to help you train individuals and groups in the Creative Problem Solving Process. In this highly interactive course, you will experience the modules of the CPSI Springboard program, have the opportunity to train others in these modules and receive feedback and coaching from your peers and experienced facilitators. Come prepared to work hard and have fun. Please note: Pre-work and on-site preparation will be required in order to “teach back” the course. In this course, you will:

Explain each step of the CPS process.
Explain the supporting principles of the CPS process.
Apply adult learning and thinking styles for effective instruction.
Demonstrate the skills needed to teach the CPS process, principles and tools, including effective presentation.
Deliver the core CPSI Springboard program, which introduces participants to a layered approach to learning CPS.

Pre-registration required.

NOTE: SPACE IS LIMITED; BE SURE TO SELECT A MAIN TRACK COURSE DURING YOUR REGISTRATION.

Leaders/Presenters

Elizabeth (Buffi) Huggins

Principal, Creativity Innovation Change Unlimited

Elizabeth (Buffi) Huggins is a leading creativity, innovation and change leadership strategist, catalyst, trainer and experiential speaker. Her expertise is in mobilizing minds and hearts to discover the difference that will make the difference to achieve breakthrough. Clients say... Read More →

Karen Lynch

Senior Director, Qualitative Insights, InsightsNow

Karen Lynch is the senior director of qualitative insights at InsightsNow, a behavioral market research firm that applies the science of human psychology and behavior to product innovation and development, brand positioning and consumer marketing research projects. Lynch leads InsightsNow’s... Read More →

Thursday June 21, 2018 8:30am - 5:00pm EDT
Red Jacket Recreation

Main Track, Process Tools and Techniques

Main Track Courses Creative Problem Solving

8:30am EDT

MT10 Foundations of Human-Centered Design

Bringing creativity to any organization is difficult. This is especially true in the social sector where the opportunities for impact are unparalleled, constraints are unique and ever-changing, and more traditional approaches to creativity and the design process must often be re-imagined. This immersion course, informed by the work of The Innovation Lab at the U.S. Office of Personnel Management, will demonstrate how human-centered design has been – and can be – used to foster creativity while managing opportunities and risks of a unique scale and nature. This course is a fast-paced, project-based learning experience that focuses on critical thinking, problem solving, and data analysis. You will:
Understand how you can use human-centered design practices in your daily work.

Discover how to break down complex problems to understand their root causes.
Learn how root causes impact the people we serve.
Understand why human behavior might inform potential solutions.
Apply rapid prototyping to learn about and develop potential solutions to complex challenges.
Learn how The Lab brings together a combination of private sector fellows and public servants who work collaboratively on complex cross-sector challenges to design based on the needs of those they serve.

NOTE: SPACE IS LIMITED; BE SURE TO SELECT A MAIN TRACK COURSE DURING YOUR REGISTRATION.

Leaders/Presenters

Amy Climer

Consultant, Climer Consulting

Amy Climer teaches teams to be creative and innovative. She is a speaker, trainer and coach in creativity, innovation and team development. Through her company Climer Consulting, she teaches research-based practices, tools and techniques that teams can use to innovate on demand. Climer... Read More →

Sydney Smith-Heimbrock

Executive Director, The Lab, U.S. Office of Personnel Management

Sydney Smith-Heimbrock is The Lab’s founder and executive director. She is a public sector innovator working to make the Federal Government a workplace that unlocks creativity to solve the complex problems facing our nation. She provides executive leadership to The Lab as well as... Read More →

Elaine Thomas

Learning Experience Designer, The Lab, Office of Personnel Management

Elaine Thomas, a learning experience designer with The Lab, is an avid learner and emerging practitioner of innovation and design both inside and outside government. She received her undergraduate degree in American studies and her master’s in teaching and instructional design from... Read More →

Thursday June 21, 2018 8:30am - 5:00pm EDT
Greiner B116

Main Track, Process Tools and Techniques

Main Track Courses Immersion

8:30am EDT

MT12 Polarity Thinking: Ignite Creativity through Paradox

What if issues exist that are inherently "unsolvable," regardless of our best attempts to solve them? Polarity thinking asserts that paradoxical issues not only exist but also present exciting opportunities for creativity, sustainable solutions and being more effective in complex situations. Polarity thinking is a proven way to use the energy of a universal phenomenon in human experience. You'll learn to distinguish between either-or problem solving and both-and thinking. You'll explore how to leverage dynamic tensions such as head and heart, analysis and action, team and individual and – of course – diverge and converge. Through discussion, activities and Polarity Mapping, you'll identify interdependent factors that are constants and indestructible, and learn a deliberate process to manage them. You'll find that polarity thinking has a wide range of applications, e.g., organizational planning, coaching, customer insights, conflict management, team performance and individual development. You'll be able to apply your insights to personal and professional situations as you choose. In this workshop, you will:

Expand your thinking through awareness of the phenomenon of interdependent pairs – polarities.
Learn how to maximize your use of polarities over time.
Gain insights about how to recognize and use the polarities of creative thinking.

NOTE: SPACE IS LIMITED; BE SURE TO SELECT A MAIN TRACK COURSE DURING YOUR REGISTRATION.

Leaders/Presenters

Clare Dus

Vice President of of Managed Services, Sensory Spectrum

As a vice president on the Sensory Spectrum Managed Service team, Clare Dus designs and executes technical approaches to product evaluation. With 30 years of experience consulting to the consumer products industry, she has tasted, smelled, felt and looked at a wide range of products... Read More →

Liz Monroe-Cook

Consulting Psychologist, Monroe-Cook & Associates

Liz Monroe-Cook is a consulting psychologist who provides group facilitation, training and coaching. She brings expertise with the cognitive and emotional aspects that affect our professional lives and workplaces. She helps individuals and teams to use Creative Problem Solving and... Read More →

Thursday June 21, 2018 8:30am - 5:00pm EDT
Greiner B118

Main Track, Process Tools and Techniques

Main Track Courses Immersion

8:30am EDT

MT01 Springboard to Creative Problem Solving A - Continued

Springboard is your fast track to a deliberate creativity process for solving problems and capitalizing on opportunities. You’ll learn the Creative Problem Solving (CPS) Process, the research-based gold standard of creativity methods, and be exposed to the FourSight framework, which can help you understand how you and your teammates approach challenges. Your team of experienced facilitators will use hands-on activities, real-world examples, and a variety of divergent and convergent thinking tools to give you the skills you need to advance your personal and professional goals. In this course, you will:

Recognize and overcome blocks to creativity.
Identify attitudes and behaviors conducive to creative thinking.
Apply core concepts of creative thinking.
Use a variety of divergent and convergent thinking tools.
Apply the CPS method to many simulated or real situations.
Consciously be creative when facing problems and opportunities.

Pre-registration required.

NOTE: SPACE IS LIMITED; BE SURE TO SELECT A MAIN TRACK COURSE DURING YOUR REGISTRATION.

Leaders/Presenters

Kareth Middlemass

Innovation Director, Loblaw Companies Limited

Kareth Middlemass is an innovation director with Loblaw Companied Limited, Canada's largest food and drug retailer. She is responsible for identifying consumer trends, emerging needs and aspirations and leads their branded product innovation strategy. She brings clarity to the fuzzy... Read More →

Kristen Peterson

Senior Partner, New & Improved LLC

Kristen Peterson is a Senior Partner at New & Improved, LLC. an organizational development firm that focuses on the people skills organizations need to create growth though innovation. She brings a big dose of passion, energy & infectious can-do mentality to her work as an Innovation... Read More →

Friday June 22, 2018 8:30am - 3:30pm EDT
Richmond Main Lounge 272

Main Track, Process Tools and Techniques

Main Track Courses Creative Problem Solving

8:30am EDT

MT02 (NEW LOCATION) Springboard to Creative Problem Solving B - Continued

Springboard is your fast track to a deliberate creativity process for solving problems and capitalizing on opportunities. You’ll learn the Creative Problem Solving (CPS) Process, the research-based gold standard of creativity methods, and be exposed to the FourSight framework, which can help you understand how you and your teammates approach challenges. Your team of experienced facilitators will use hands-on activities, real-world examples, and a variety of divergent and convergent thinking tools to give you the skills you need to advance your personal and professional goals. In this course, you will:

Recognize and overcome blocks to creativity.
Identify attitudes and behaviors conducive to creative thinking.
Apply core concepts of creative thinking.
Use a variety of divergent and convergent thinking tools.
Apply the CPS method to many simulated or real situations.
Consciously be creative when facing problems and opportunities.

Pre-registration required.

NOTE: SPACE IS LIMITED; BE SURE TO SELECT A MAIN TRACK COURSE DURING YOUR REGISTRATION.

Leaders/Presenters

Christina Coyle-Lenz

Professor and Director, Graduate Program in Leadership and Innovation, Daemen College

Christina Coyle-Lenz serves as director and professor at Daemen College for the graduate program in leadership and innovation (formerly Executive Leadership and Change). She is passionate about fostering the creative and leadership capacity that empowers leaders to navigate ambiguity... Read More →

Sharon DeKorte

Founder, The Curiosity Compass

Sharon de Korte is the founder of The Curiosity Compass, an innovation consulting company that does creative leadership coaching, facilitating and training. De Korte has designed and delivered innovation programs across the United States and internationally. She has applied the creative... Read More →

Shoko Masuda

Principal, HKSM Consulting

Shoko Masuda is a leadership coach and strategy consultant. She works as a coach and facilitator with Ros Taylor Company (UK) for their Women as Leaders program in the United States and Asia. She also works with a leading New York hospital. Her 20 years in Fortune 100 companies have... Read More →

Friday June 22, 2018 8:30am - 3:30pm EDT
Red Jacket Main Lounge

Main Track, Process Tools and Techniques

Main Track Courses Creative Problem Solving

8:30am EDT

MT03 Springboard to Creative Problem Solving C - Continued

Springboard is your fast track to a deliberate creativity process for solving problems and capitalizing on opportunities. You’ll learn the Creative Problem Solving (CPS) Process, the research-based gold standard of creativity methods, and be exposed to the FourSight framework, which can help you understand how you and your teammates approach challenges. Your team of experienced facilitators will use hands-on activities, real-world examples, and a variety of divergent and convergent thinking tools to give you the skills you need to advance your personal and professional goals. In this course, you will:

Recognize and overcome blocks to creativity.
Identify attitudes and behaviors conducive to creative thinking.
Apply core concepts of creative thinking.
Use a variety of divergent and convergent thinking tools.
Apply the CPS method to many simulated or real situations.
Consciously be creative when facing problems and opportunities.

Pre-registration required.

NOTE: SPACE IS LIMITED; BE SURE TO SELECT A MAIN TRACK COURSE DURING YOUR REGISTRATION.

Leaders/Presenters

Michael Ackerbauer

Whole Team Evangelist, IBM

Michael Ackerbauer is the whtle team evangelist for IBM CIO, where he links teams to exceptional tools and practices for extraordinary outcomes for their customers. His organization's mission is to cultivate a culture of servant leadership and self-directed teams. In that capacity... Read More →

Latise Hairston

Chief Creative Officer, Delaware North

Latise Hairston currently designs, develops, manages and facilitates enterprise-wide innovative solutions around onboarding, management and leadership at Delaware North, one of the largest privately held hospitality and food service companies in the world. She is also the founder... Read More →

Friday June 22, 2018 8:30am - 3:30pm EDT
Porter Study Lounge

Main Track, Process Tools and Techniques

Main Track Courses Creative Problem Solving

8:30am EDT

MT04 Springboard to Creative Problem Solving D - Continued

Springboard is your fast track to a deliberate creativity process for solving problems and capitalizing on opportunities. You’ll learn the Creative Problem Solving (CPS) Process, the research-based gold standard of creativity methods, and be exposed to the FourSight framework, which can help you understand how you and your teammates approach challenges. Your team of experienced facilitators will use hands-on activities, real-world examples, and a variety of divergent and convergent thinking tools to give you the skills you need to advance your personal and professional goals. In this course, you will:

Recognize and overcome blocks to creativity.
Identify attitudes and behaviors conducive to creative thinking.
Apply core concepts of creative thinking.
Use a variety of divergent and convergent thinking tools.
Apply the CPS method to many simulated or real situations.
Consciously be creative when facing problems and opportunities.

Pre-registration required.

NOTE: SPACE IS LIMITED; BE SURE TO SELECT A MAIN TRACK COURSE DURING YOUR REGISTRATION.

Leaders/Presenters

Judy Bernstein

Head of Insight, CBA

Judy Bernstein is an accomplished creative thinking trainer and facilitator and insights pro with deep experience in consumer packaged goods, medical devices, Rx, OTC and health and beauty. She has expertise in Creative Problem Solving, FourSight Thinking Systems, Human Centered Design... Read More →

Karina Loera Bárcenas

Business Development Strategist, Center for Certification in Creativity

Karina Loera Bárcenas is a creative thinking coach and trainer and business development strategist at the Center for Certification in Creativity. She is also a facilitator for Inclusive Innovation. Bárcenas is currently collaborating on a research study on creativity and education... Read More →

Friday June 22, 2018 8:30am - 3:30pm EDT
Richmond Aerobics

Main Track, Process Tools and Techniques

Main Track Courses Creative Problem Solving

8:30am EDT

MT05 Springboard to Creative Problem Solving E - Continued

Springboard is your fast track to a deliberate creativity process for solving problems and capitalizing on opportunities. You’ll learn the Creative Problem Solving (CPS) Process, the research-based gold standard of creativity methods, and be exposed to the FourSight framework, which can help you understand how you and your teammates approach challenges. Your team of experienced facilitators will use hands-on activities, real-world examples, and a variety of divergent and convergent thinking tools to give you the skills you need to advance your personal and professional goals. In this course, you will:

Recognize and overcome blocks to creativity.
Identify attitudes and behaviors conducive to creative thinking.
Apply core concepts of creative thinking.
Use a variety of divergent and convergent thinking tools.
Apply the CPS method to many simulated or real situations.
Consciously be creative when facing problems and opportunities.

Pre-registration required.

NOTE: SPACE IS LIMITED; BE SURE TO SELECT A MAIN TRACK COURSE DURING YOUR REGISTRATION.

Leaders/Presenters

Jocelyn Tejeda

Innovation and Leadership Consultant, We Thrive

Jocelyn Tejeda is passionate about inspiring and empowering women, change agents and entrepreneurs through creativity and leadership. For more than a decade, she has designed and delivered dozens of trainings, workshops and initiatives on Creative Problem Solving, diversity and inclusion... Read More →

Duane Wilson

Senior Program Director, Office of Continuous Improvement, University of Notre Dame

Duane Wilson is an innovative leader specializing in helping organizations build problem-solving capability by bringing creativity, clarity and structure to complex and challenging problems. At the University of Notre Dame, he is charged with providing internal consulting services... Read More →

Friday June 22, 2018 8:30am - 3:30pm EDT
Spaulding Main Lounge 252

Main Track, Process Tools and Techniques

Main Track Courses Creative Problem Solving

8:30am EDT

MT06 Creative Problem Solving Tools & Techniques - Continued

This is a natural stepping stone if you took Springboard previously. This fat-paced course allows beginner to intermediate facilitators to go deeper into the CPS process, adding more facilitation tools to your repertoire. You will gain a clear understanding of which tools to use at each stage of the CPS process, as well as how to modify them to fit your session objectives or add a bit of creative flair. You will also learn a variety of energizers and fun grouping games to keep your sessions engaging and interactive. Learn through small- and large-group work, including round-robin sharing and show-and-tell exercises. In this course, you will:

Explore a variety of divergent and convergent techniques for individual and group problem solving.
Learn how and where to apply different tools within the CPS process.
Practice facilitating tools.
Learn how to create and adapt tools.
Discover ideation tools that you can apply in other processes, as well.

Pre-registration required.

NOTE: SPACE IS LIMITED; BE SURE TO SELECT A MAIN TRACK COURSE DURING YOUR REGISTRATION.

Leaders/Presenters

David Eyman

Clinical Professor of Creativity, Miami University (of Ohio)

As an entrepreneur, innovation leader and industrial designer, David Eyman brings more than 25 years of creative experience to his teaching at Miami University. As a catalyst, his expertise lies in developing infrastructures and new thinking. His work has led to countless new products... Read More →

Kathryn Haydon

Founder, Sparkitivity

Kathryn Haydon is a consultant, speaker and author. Having worked with thousands of kids and adults to find their individual sparks, Haydon now shares with business audiences how they, too, can use the science of creativity to unleash their thinking power and do their best work. She... Read More →

Friday June 22, 2018 8:30am - 3:30pm EDT
Greiner LG6

Main Track, Process Tools and Techniques

Main Track Courses Creative Problem Solving

8:30am EDT

MT07 Creative Problem Solving Tools & Techniques - Continued

This is a natural stepping stone if you took Springboard previously. This fat-paced course allows beginner to intermediate facilitators to go deeper into the CPS process, adding more facilitation tools to your repertoire. You will gain a clear understanding of which tools to use at each stage of the CPS process, as well as how to modify them to fit your session objectives or add a bit of creative flair. You will also learn a variety of energizers and fun grouping games to keep your sessions engaging and interactive. Learn through small- and large-group work, including round-robin sharing and show-and-tell exercises. In this course, you will:

Explore a variety of divergent and convergent techniques for individual and group problem solving.
Learn how and where to apply different tools within the CPS process.
Practice facilitating tools.
Learn how to create and adapt tools.
Discover ideation tools that you can apply in other processes, as well.

Pre-registration required.

NOTE: SPACE IS LIMITED; BE SURE TO SELECT A MAIN TRACK COURSE DURING YOUR REGISTRATION.

Leaders/Presenters

Mallory Combemale

Lab Manager, Deloitte Greenhouse

As lab manager at the Deloitte Greenhouse in New York, Mallory Combemale designs and facilitates immersive, creative experiences that encourage teams and individuals think in new ways. She is also a 200-hour certified yoga teacher and teaches regularly at studios around Brooklyn... Read More →

Susan Newhouse

Lab Lead, Deloitte Greenhouse

Susan Newhouse brings almost 20 years of experience helping clients solve their most complex challenges. Her immersive, interactive experiences apply principles of design thinking, Creative Problem Solving, Multiple Intelligences theory, and improvisation to create breakthrough for... Read More →

Friday June 22, 2018 8:30am - 3:30pm EDT
Greiner LG4

Main Track, Process Tools and Techniques

Main Track Courses Creative Problem Solving

8:30am EDT

MT08 Facilitating Creative Problem Solving - Continued

Facilitation skills are central to the effective use of CPS, whether in formal meetings or informal brainstorming sessions. This course is designed for those who already know the CPS process in theory and are ready to put it into action as a facilitator. This course uses peer-group practices to prepare participants for working with actual clients. Characteristics of successful facilitation will be identified and practiced, and you will develop an awareness of your own strengths and areas for development. In this course, you will:

Review and start to internalize the CPS process through the lens of the facilitator.
Experience CPS from several points of view – as a facilitator, as the problem-owner, and as part of the resource group.
Understand how to facilitate each step of the CPS process.
Receive general facilitation tips that enhance any meeting.
Receive individual and group feedback on facilitation skills.
Explore and develop your facilitation style.

Pre-registration required.

NOTE: SPACE IS LIMITED; BE SURE TO SELECT A MAIN TRACK COURSE DURING YOUR REGISTRATION.

Leaders/Presenters

William Grace Frost

Senior Partner, New & Improved

William Grace Frost is a 30+ year veteran facilitator of human-centric ideation, working with Fortune 500 marketing teams focusing on sustainability-led ideation sessions using Deep Green Consumers. He is also a facilitation trainer and creativity coach who continually challenges... Read More →

Thom Gonyeau

Co-Owner, Mountain View Group

Thom Gonyeau is co-owner of Mountain View Group, a creative agency and media production company, where he has worked for more than 30 years (gulp!). He has been a leading producer and account manager with a passion for customer delight, partnering with leaders at GE, The Coca-Cola... Read More →

Friday June 22, 2018 8:30am - 3:30pm EDT
Mildred Blake Center

Main Track, Process Tools and Techniques

Main Track Courses Creative Problem Solving

8:30am EDT

MT09 (NEW LOCATION) Training Creative Problem Solving - Continued

This program is designed to provide the modules, framework and practice to help you train individuals and groups in the Creative Problem Solving Process. In this highly interactive course, you will experience the modules of the CPSI Springboard program, have the opportunity to train others in these modules and receive feedback and coaching from your peers and experienced facilitators. Come prepared to work hard and have fun. Please note: Pre-work and on-site preparation will be required in order to “teach back” the course. In this course, you will:

Explain each step of the CPS process.
Explain the supporting principles of the CPS process.
Apply adult learning and thinking styles for effective instruction.
Demonstrate the skills needed to teach the CPS process, principles and tools, including effective presentation.
Deliver the core CPSI Springboard program, which introduces participants to a layered approach to learning CPS.

Pre-registration required.

NOTE: SPACE IS LIMITED; BE SURE TO SELECT A MAIN TRACK COURSE DURING YOUR REGISTRATION.

Leaders/Presenters

Elizabeth (Buffi) Huggins

Principal, Creativity Innovation Change Unlimited

Elizabeth (Buffi) Huggins is a leading creativity, innovation and change leadership strategist, catalyst, trainer and experiential speaker. Her expertise is in mobilizing minds and hearts to discover the difference that will make the difference to achieve breakthrough. Clients say... Read More →

Karen Lynch

Senior Director, Qualitative Insights, InsightsNow

Karen Lynch is the senior director of qualitative insights at InsightsNow, a behavioral market research firm that applies the science of human psychology and behavior to product innovation and development, brand positioning and consumer marketing research projects. Lynch leads InsightsNow’s... Read More →

Friday June 22, 2018 8:30am - 3:30pm EDT
Red Jacket Recreation

Main Track, Process Tools and Techniques

Main Track Courses Creative Problem Solving

8:30am EDT

MT10 Foundations of Human-Centered Design - Continued

Bringing creativity to any organization is difficult. This is especially true in the social sector where the opportunities for impact are unparalleled, constraints are unique and ever-changing, and more traditional approaches to creativity and the design process must often be re-imagined. This immersion course, informed by the work of The Innovation Lab at the U.S. Office of Personnel Management, will demonstrate how human-centered design has been – and can be – used to foster creativity while managing opportunities and risks of a unique scale and nature. This course is a fast-paced, project-based learning experience that focuses on critical thinking, problem solving, and data analysis. You will:
Understand how you can use human-centered design practices in your daily work.

Discover how to break down complex problems to understand their root causes.
Learn how root causes impact the people we serve.
Understand why human behavior might inform potential solutions.
Apply rapid prototyping to learn about and develop potential solutions to complex challenges.
Learn how The Lab brings together a combination of private sector fellows and public servants who work collaboratively on complex cross-sector challenges to design based on the needs of those they serve.

NOTE: SPACE IS LIMITED; BE SURE TO SELECT A MAIN TRACK COURSE DURING YOUR REGISTRATION.

Leaders/Presenters

Amy Climer

Consultant, Climer Consulting

Amy Climer teaches teams to be creative and innovative. She is a speaker, trainer and coach in creativity, innovation and team development. Through her company Climer Consulting, she teaches research-based practices, tools and techniques that teams can use to innovate on demand. Climer... Read More →

Sydney Smith-Heimbrock

Executive Director, The Lab, U.S. Office of Personnel Management

Sydney Smith-Heimbrock is The Lab’s founder and executive director. She is a public sector innovator working to make the Federal Government a workplace that unlocks creativity to solve the complex problems facing our nation. She provides executive leadership to The Lab as well as... Read More →

Elaine Thomas

Learning Experience Designer, The Lab, Office of Personnel Management

Elaine Thomas, a learning experience designer with The Lab, is an avid learner and emerging practitioner of innovation and design both inside and outside government. She received her undergraduate degree in American studies and her master’s in teaching and instructional design from... Read More →

Friday June 22, 2018 8:30am - 3:30pm EDT
Greiner B116

Main Track, Process Tools and Techniques

Main Track Courses Immersion

8:30am EDT

MT12 Polarity Thinking: Ignite Creativity through Paradox - Continued

What if issues exist that are inherently "unsolvable," regardless of our best attempts to solve them? Polarity thinking asserts that paradoxical issues not only exist but also present exciting opportunities for creativity, sustainable solutions and being more effective in complex situations. Polarity thinking is a proven way to use the energy of a universal phenomenon in human experience. You'll learn to distinguish between either-or problem solving and both-and thinking. You'll explore how to leverage dynamic tensions such as head and heart, analysis and action, team and individual and – of course – diverge and converge. Through discussion, activities and Polarity Mapping, you'll identify interdependent factors that are constants and indestructible, and learn a deliberate process to manage them. You'll find that polarity thinking has a wide range of applications, e.g., organizational planning, coaching, customer insights, conflict management, team performance and individual development. You'll be able to apply your insights to personal and professional situations as you choose. In this workshop, you will:

Expand your thinking through awareness of the phenomenon of interdependent pairs – polarities.
Learn how to maximize your use of polarities over time.
Gain insights about how to recognize and use the polarities of creative thinking.

NOTE: SPACE IS LIMITED; BE SURE TO SELECT A MAIN TRACK COURSE DURING YOUR REGISTRATION.

Leaders/Presenters

Clare Dus

Vice President of of Managed Services, Sensory Spectrum

As a vice president on the Sensory Spectrum Managed Service team, Clare Dus designs and executes technical approaches to product evaluation. With 30 years of experience consulting to the consumer products industry, she has tasted, smelled, felt and looked at a wide range of products... Read More →

Liz Monroe-Cook

Consulting Psychologist, Monroe-Cook & Associates

Liz Monroe-Cook is a consulting psychologist who provides group facilitation, training and coaching. She brings expertise with the cognitive and emotional aspects that affect our professional lives and workplaces. She helps individuals and teams to use Creative Problem Solving and... Read More →

Friday June 22, 2018 8:30am - 3:30pm EDT
Greiner B118

Main Track, Process Tools and Techniques

Main Track Courses Immersion

8:30am EDT

MT01 Springboard to Creative Problem Solving A - Continued

Springboard is your fast track to a deliberate creativity process for solving problems and capitalizing on opportunities. You’ll learn the Creative Problem Solving (CPS) Process, the research-based gold standard of creativity methods, and be exposed to the FourSight framework, which can help you understand how you and your teammates approach challenges. Your team of experienced facilitators will use hands-on activities, real-world examples, and a variety of divergent and convergent thinking tools to give you the skills you need to advance your personal and professional goals. In this course, you will:

Recognize and overcome blocks to creativity.
Identify attitudes and behaviors conducive to creative thinking.
Apply core concepts of creative thinking.
Use a variety of divergent and convergent thinking tools.
Apply the CPS method to many simulated or real situations.
Consciously be creative when facing problems and opportunities.

Pre-registration required.

NOTE: SPACE IS LIMITED; BE SURE TO SELECT A MAIN TRACK COURSE DURING YOUR REGISTRATION.

Leaders/Presenters

Kareth Middlemass

Innovation Director, Loblaw Companies Limited

Kareth Middlemass is an innovation director with Loblaw Companied Limited, Canada's largest food and drug retailer. She is responsible for identifying consumer trends, emerging needs and aspirations and leads their branded product innovation strategy. She brings clarity to the fuzzy... Read More →

Kristen Peterson

Senior Partner, New & Improved LLC

Kristen Peterson is a Senior Partner at New & Improved, LLC. an organizational development firm that focuses on the people skills organizations need to create growth though innovation. She brings a big dose of passion, energy & infectious can-do mentality to her work as an Innovation... Read More →

Saturday June 23, 2018 8:30am - 3:00pm EDT
Richmond Main Lounge 272

Main Track, Process Tools and Techniques

Main Track Courses Creative Problem Solving

8:30am EDT

MT02 (NEW LOCATION) Springboard to Creative Problem Solving B - Continued

Springboard is your fast track to a deliberate creativity process for solving problems and capitalizing on opportunities. You’ll learn the Creative Problem Solving (CPS) Process, the research-based gold standard of creativity methods, and be exposed to the FourSight framework, which can help you understand how you and your teammates approach challenges. Your team of experienced facilitators will use hands-on activities, real-world examples, and a variety of divergent and convergent thinking tools to give you the skills you need to advance your personal and professional goals. In this course, you will:

Recognize and overcome blocks to creativity.
Identify attitudes and behaviors conducive to creative thinking.
Apply core concepts of creative thinking.
Use a variety of divergent and convergent thinking tools.
Apply the CPS method to many simulated or real situations.
Consciously be creative when facing problems and opportunities.

Pre-registration required.

NOTE: SPACE IS LIMITED; BE SURE TO SELECT A MAIN TRACK COURSE DURING YOUR REGISTRATION.

Leaders/Presenters

Christina Coyle-Lenz

Professor and Director, Graduate Program in Leadership and Innovation, Daemen College

Christina Coyle-Lenz serves as director and professor at Daemen College for the graduate program in leadership and innovation (formerly Executive Leadership and Change). She is passionate about fostering the creative and leadership capacity that empowers leaders to navigate ambiguity... Read More →

Sharon DeKorte

Founder, The Curiosity Compass

Sharon de Korte is the founder of The Curiosity Compass, an innovation consulting company that does creative leadership coaching, facilitating and training. De Korte has designed and delivered innovation programs across the United States and internationally. She has applied the creative... Read More →

Shoko Masuda

Principal, HKSM Consulting

Shoko Masuda is a leadership coach and strategy consultant. She works as a coach and facilitator with Ros Taylor Company (UK) for their Women as Leaders program in the United States and Asia. She also works with a leading New York hospital. Her 20 years in Fortune 100 companies have... Read More →

Saturday June 23, 2018 8:30am - 3:00pm EDT
Red Jacket Main Lounge

Main Track, Process Tools and Techniques

Main Track Courses Creative Problem Solving

8:30am EDT

MT03 Springboard to Creative Problem Solving C - Continued

Springboard is your fast track to a deliberate creativity process for solving problems and capitalizing on opportunities. You’ll learn the Creative Problem Solving (CPS) Process, the research-based gold standard of creativity methods, and be exposed to the FourSight framework, which can help you understand how you and your teammates approach challenges. Your team of experienced facilitators will use hands-on activities, real-world examples, and a variety of divergent and convergent thinking tools to give you the skills you need to advance your personal and professional goals. In this course, you will:

Recognize and overcome blocks to creativity.
Identify attitudes and behaviors conducive to creative thinking.
Apply core concepts of creative thinking.
Use a variety of divergent and convergent thinking tools.
Apply the CPS method to many simulated or real situations.
Consciously be creative when facing problems and opportunities.

Pre-registration required.

NOTE: SPACE IS LIMITED; BE SURE TO SELECT A MAIN TRACK COURSE DURING YOUR REGISTRATION.

Leaders/Presenters

Michael Ackerbauer

Whole Team Evangelist, IBM

Michael Ackerbauer is the whtle team evangelist for IBM CIO, where he links teams to exceptional tools and practices for extraordinary outcomes for their customers. His organization's mission is to cultivate a culture of servant leadership and self-directed teams. In that capacity... Read More →

Latise Hairston

Chief Creative Officer, Delaware North

Latise Hairston currently designs, develops, manages and facilitates enterprise-wide innovative solutions around onboarding, management and leadership at Delaware North, one of the largest privately held hospitality and food service companies in the world. She is also the founder... Read More →

Saturday June 23, 2018 8:30am - 3:00pm EDT
Porter Study Lounge

Main Track, Process Tools and Techniques

Main Track Courses Creative Problem Solving

8:30am EDT

MT04 Springboard to Creative Problem Solving D - Continued

Springboard is your fast track to a deliberate creativity process for solving problems and capitalizing on opportunities. You’ll learn the Creative Problem Solving (CPS) Process, the research-based gold standard of creativity methods, and be exposed to the FourSight framework, which can help you understand how you and your teammates approach challenges. Your team of experienced facilitators will use hands-on activities, real-world examples, and a variety of divergent and convergent thinking tools to give you the skills you need to advance your personal and professional goals. In this course, you will:

Recognize and overcome blocks to creativity.
Identify attitudes and behaviors conducive to creative thinking.
Apply core concepts of creative thinking.
Use a variety of divergent and convergent thinking tools.
Apply the CPS method to many simulated or real situations.
Consciously be creative when facing problems and opportunities.

Pre-registration required.

NOTE: SPACE IS LIMITED; BE SURE TO SELECT A MAIN TRACK COURSE DURING YOUR REGISTRATION.

Leaders/Presenters

Judy Bernstein

Head of Insight, CBA

Judy Bernstein is an accomplished creative thinking trainer and facilitator and insights pro with deep experience in consumer packaged goods, medical devices, Rx, OTC and health and beauty. She has expertise in Creative Problem Solving, FourSight Thinking Systems, Human Centered Design... Read More →

Karina Loera Bárcenas

Business Development Strategist, Center for Certification in Creativity

Karina Loera Bárcenas is a creative thinking coach and trainer and business development strategist at the Center for Certification in Creativity. She is also a facilitator for Inclusive Innovation. Bárcenas is currently collaborating on a research study on creativity and education... Read More →

Saturday June 23, 2018 8:30am - 3:00pm EDT
Richmond Aerobics

Main Track, Process Tools and Techniques

Main Track Courses Creative Problem Solving

8:30am EDT

MT05 Springboard to Creative Problem Solving E - Continued

Springboard is your fast track to a deliberate creativity process for solving problems and capitalizing on opportunities. You’ll learn the Creative Problem Solving (CPS) Process, the research-based gold standard of creativity methods, and be exposed to the FourSight framework, which can help you understand how you and your teammates approach challenges. Your team of experienced facilitators will use hands-on activities, real-world examples, and a variety of divergent and convergent thinking tools to give you the skills you need to advance your personal and professional goals. In this course, you will:

Recognize and overcome blocks to creativity.
Identify attitudes and behaviors conducive to creative thinking.
Apply core concepts of creative thinking.
Use a variety of divergent and convergent thinking tools.
Apply the CPS method to many simulated or real situations.
Consciously be creative when facing problems and opportunities.

Pre-registration required.

NOTE: SPACE IS LIMITED; BE SURE TO SELECT A MAIN TRACK COURSE DURING YOUR REGISTRATION.

Leaders/Presenters

Jocelyn Tejeda

Innovation and Leadership Consultant, We Thrive

Jocelyn Tejeda is passionate about inspiring and empowering women, change agents and entrepreneurs through creativity and leadership. For more than a decade, she has designed and delivered dozens of trainings, workshops and initiatives on Creative Problem Solving, diversity and inclusion... Read More →

Duane Wilson

Senior Program Director, Office of Continuous Improvement, University of Notre Dame

Duane Wilson is an innovative leader specializing in helping organizations build problem-solving capability by bringing creativity, clarity and structure to complex and challenging problems. At the University of Notre Dame, he is charged with providing internal consulting services... Read More →

Saturday June 23, 2018 8:30am - 3:00pm EDT
Spaulding Main Lounge 252

Main Track, Process Tools and Techniques

Main Track Courses Creative Problem Solving

8:30am EDT

MT06 Creative Problem Solving Tools & Techniques - Continued

This is a natural stepping stone if you took Springboard previously. This fat-paced course allows beginner to intermediate facilitators to go deeper into the CPS process, adding more facilitation tools to your repertoire. You will gain a clear understanding of which tools to use at each stage of the CPS process, as well as how to modify them to fit your session objectives or add a bit of creative flair. You will also learn a variety of energizers and fun grouping games to keep your sessions engaging and interactive. Learn through small- and large-group work, including round-robin sharing and show-and-tell exercises. In this course, you will:

Explore a variety of divergent and convergent techniques for individual and group problem solving.
Learn how and where to apply different tools within the CPS process.
Practice facilitating tools.
Learn how to create and adapt tools.
Discover ideation tools that you can apply in other processes, as well.

Pre-registration required.

NOTE: SPACE IS LIMITED; BE SURE TO SELECT A MAIN TRACK COURSE DURING YOUR REGISTRATION.

Leaders/Presenters

David Eyman

Clinical Professor of Creativity, Miami University (of Ohio)

As an entrepreneur, innovation leader and industrial designer, David Eyman brings more than 25 years of creative experience to his teaching at Miami University. As a catalyst, his expertise lies in developing infrastructures and new thinking. His work has led to countless new products... Read More →

Kathryn Haydon

Founder, Sparkitivity

Kathryn Haydon is a consultant, speaker and author. Having worked with thousands of kids and adults to find their individual sparks, Haydon now shares with business audiences how they, too, can use the science of creativity to unleash their thinking power and do their best work. She... Read More →

Saturday June 23, 2018 8:30am - 3:00pm EDT
Greiner LG6

Main Track, Process Tools and Techniques

Main Track Courses Creative Problem Solving

8:30am EDT

MT07 Creative Problem Solving Tools & Techniques - Continued

This is a natural stepping stone if you took Springboard previously. This fat-paced course allows beginner to intermediate facilitators to go deeper into the CPS process, adding more facilitation tools to your repertoire. You will gain a clear understanding of which tools to use at each stage of the CPS process, as well as how to modify them to fit your session objectives or add a bit of creative flair. You will also learn a variety of energizers and fun grouping games to keep your sessions engaging and interactive. Learn through small- and large-group work, including round-robin sharing and show-and-tell exercises. In this course, you will:

Explore a variety of divergent and convergent techniques for individual and group problem solving.
Learn how and where to apply different tools within the CPS process.
Practice facilitating tools.
Learn how to create and adapt tools.
Discover ideation tools that you can apply in other processes, as well.

Pre-registration required.

NOTE: SPACE IS LIMITED; BE SURE TO SELECT A MAIN TRACK COURSE DURING YOUR REGISTRATION.

Leaders/Presenters

Mallory Combemale

Lab Manager, Deloitte Greenhouse

As lab manager at the Deloitte Greenhouse in New York, Mallory Combemale designs and facilitates immersive, creative experiences that encourage teams and individuals think in new ways. She is also a 200-hour certified yoga teacher and teaches regularly at studios around Brooklyn... Read More →

Susan Newhouse

Lab Lead, Deloitte Greenhouse

Susan Newhouse brings almost 20 years of experience helping clients solve their most complex challenges. Her immersive, interactive experiences apply principles of design thinking, Creative Problem Solving, Multiple Intelligences theory, and improvisation to create breakthrough for... Read More →

Saturday June 23, 2018 8:30am - 3:00pm EDT
Greiner LG4

Main Track, Process Tools and Techniques

Main Track Courses Creative Problem Solving

8:30am EDT

MT08 Facilitating Creative Problem Solving - Continued

Facilitation skills are central to the effective use of CPS, whether in formal meetings or informal brainstorming sessions. This course is designed for those who already know the CPS process in theory and are ready to put it into action as a facilitator. This course uses peer-group practices to prepare participants for working with actual clients. Characteristics of successful facilitation will be identified and practiced, and you will develop an awareness of your own strengths and areas for development. In this course, you will:

Review and start to internalize the CPS process through the lens of the facilitator.
Experience CPS from several points of view – as a facilitator, as the problem-owner, and as part of the resource group.
Understand how to facilitate each step of the CPS process.
Receive general facilitation tips that enhance any meeting.
Receive individual and group feedback on facilitation skills.
Explore and develop your facilitation style.

Pre-registration required.

NOTE: SPACE IS LIMITED; BE SURE TO SELECT A MAIN TRACK COURSE DURING YOUR REGISTRATION.

Leaders/Presenters

William Grace Frost

Senior Partner, New & Improved

William Grace Frost is a 30+ year veteran facilitator of human-centric ideation, working with Fortune 500 marketing teams focusing on sustainability-led ideation sessions using Deep Green Consumers. He is also a facilitation trainer and creativity coach who continually challenges... Read More →

Thom Gonyeau

Co-Owner, Mountain View Group

Thom Gonyeau is co-owner of Mountain View Group, a creative agency and media production company, where he has worked for more than 30 years (gulp!). He has been a leading producer and account manager with a passion for customer delight, partnering with leaders at GE, The Coca-Cola... Read More →

Saturday June 23, 2018 8:30am - 3:00pm EDT
Mildred Blake Center

Main Track, Process Tools and Techniques

Main Track Courses Creative Problem Solving

8:30am EDT

MT09 (NEW LOCATION) Training Creative Problem Solving - Continued

This program is designed to provide the modules, framework and practice to help you train individuals and groups in the Creative Problem Solving Process. In this highly interactive course, you will experience the modules of the CPSI Springboard program, have the opportunity to train others in these modules and receive feedback and coaching from your peers and experienced facilitators. Come prepared to work hard and have fun. Please note: Pre-work and on-site preparation will be required in order to “teach back” the course. In this course, you will:

Explain each step of the CPS process.
Explain the supporting principles of the CPS process.
Apply adult learning and thinking styles for effective instruction.
Demonstrate the skills needed to teach the CPS process, principles and tools, including effective presentation.
Deliver the core CPSI Springboard program, which introduces participants to a layered approach to learning CPS.

Pre-registration required.

NOTE: SPACE IS LIMITED; BE SURE TO SELECT A MAIN TRACK COURSE DURING YOUR REGISTRATION.

Leaders/Presenters

Elizabeth (Buffi) Huggins

Principal, Creativity Innovation Change Unlimited

Elizabeth (Buffi) Huggins is a leading creativity, innovation and change leadership strategist, catalyst, trainer and experiential speaker. Her expertise is in mobilizing minds and hearts to discover the difference that will make the difference to achieve breakthrough. Clients say... Read More →

Karen Lynch

Senior Director, Qualitative Insights, InsightsNow

Karen Lynch is the senior director of qualitative insights at InsightsNow, a behavioral market research firm that applies the science of human psychology and behavior to product innovation and development, brand positioning and consumer marketing research projects. Lynch leads InsightsNow’s... Read More →

Saturday June 23, 2018 8:30am - 3:00pm EDT
Red Jacket Recreation

Main Track, Process Tools and Techniques

Main Track Courses Creative Problem Solving

8:30am EDT

MT10 Foundations of Human-Centered Design - Continued

Bringing creativity to any organization is difficult. This is especially true in the social sector where the opportunities for impact are unparalleled, constraints are unique and ever-changing, and more traditional approaches to creativity and the design process must often be re-imagined. This immersion course, informed by the work of The Innovation Lab at the U.S. Office of Personnel Management, will demonstrate how human-centered design has been – and can be – used to foster creativity while managing opportunities and risks of a unique scale and nature. This course is a fast-paced, project-based learning experience that focuses on critical thinking, problem solving, and data analysis. You will:
Understand how you can use human-centered design practices in your daily work.

Discover how to break down complex problems to understand their root causes.
Learn how root causes impact the people we serve.
Understand why human behavior might inform potential solutions.
Apply rapid prototyping to learn about and develop potential solutions to complex challenges.
Learn how The Lab brings together a combination of private sector fellows and public servants who work collaboratively on complex cross-sector challenges to design based on the needs of those they serve.

NOTE: SPACE IS LIMITED; BE SURE TO SELECT A MAIN TRACK COURSE DURING YOUR REGISTRATION.

Leaders/Presenters

Amy Climer

Consultant, Climer Consulting

Amy Climer teaches teams to be creative and innovative. She is a speaker, trainer and coach in creativity, innovation and team development. Through her company Climer Consulting, she teaches research-based practices, tools and techniques that teams can use to innovate on demand. Climer... Read More →

Sydney Smith-Heimbrock

Executive Director, The Lab, U.S. Office of Personnel Management

Sydney Smith-Heimbrock is The Lab’s founder and executive director. She is a public sector innovator working to make the Federal Government a workplace that unlocks creativity to solve the complex problems facing our nation. She provides executive leadership to The Lab as well as... Read More →

Elaine Thomas

Learning Experience Designer, The Lab, Office of Personnel Management

Elaine Thomas, a learning experience designer with The Lab, is an avid learner and emerging practitioner of innovation and design both inside and outside government. She received her undergraduate degree in American studies and her master’s in teaching and instructional design from... Read More →

Saturday June 23, 2018 8:30am - 3:00pm EDT
Greiner B116

Main Track, Process Tools and Techniques

Main Track Courses Immersion

8:30am EDT

MT12 Polarity Thinking: Ignite Creativity through Paradox - Continued

What if issues exist that are inherently "unsolvable," regardless of our best attempts to solve them? Polarity thinking asserts that paradoxical issues not only exist but also present exciting opportunities for creativity, sustainable solutions and being more effective in complex situations. Polarity thinking is a proven way to use the energy of a universal phenomenon in human experience. You'll learn to distinguish between either-or problem solving and both-and thinking. You'll explore how to leverage dynamic tensions such as head and heart, analysis and action, team and individual and – of course – diverge and converge. Through discussion, activities and Polarity Mapping, you'll identify interdependent factors that are constants and indestructible, and learn a deliberate process to manage them. You'll find that polarity thinking has a wide range of applications, e.g., organizational planning, coaching, customer insights, conflict management, team performance and individual development. You'll be able to apply your insights to personal and professional situations as you choose. In this workshop, you will:

Expand your thinking through awareness of the phenomenon of interdependent pairs – polarities.
Learn how to maximize your use of polarities over time.
Gain insights about how to recognize and use the polarities of creative thinking.

NOTE: SPACE IS LIMITED; BE SURE TO SELECT A MAIN TRACK COURSE DURING YOUR REGISTRATION.

Leaders/Presenters

Clare Dus

Vice President of of Managed Services, Sensory Spectrum

As a vice president on the Sensory Spectrum Managed Service team, Clare Dus designs and executes technical approaches to product evaluation. With 30 years of experience consulting to the consumer products industry, she has tasted, smelled, felt and looked at a wide range of products... Read More →

Liz Monroe-Cook

Consulting Psychologist, Monroe-Cook & Associates

Liz Monroe-Cook is a consulting psychologist who provides group facilitation, training and coaching. She brings expertise with the cognitive and emotional aspects that affect our professional lives and workplaces. She helps individuals and teams to use Creative Problem Solving and... Read More →

Saturday June 23, 2018 8:30am - 3:00pm EDT
Greiner B118

Main Track, Process Tools and Techniques

Main Track Courses Immersion